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Do you want to return you're products? At The Winged Wolf you have 14 days to return your products. Please follow below steps to return your order. If you have any questions, please contact us via e-mail: [email protected] 

Pack the products you want to return and please make sure you include the invoice at your package. 
Please note below return adress on the package and deliver it at the nearest post office. 


Sparrenlaan 39 
The Netherlands
We will ensure that the return is processed as soon as possible and the amount is refunded to your account. If you have any questions about your return, please feel free to contact us via e-mail; [email protected]


We hope that you will love your items as much as we do but if you are not completely happy with your purchase(s) we will happily provide a full refund within 14 days of invoice providing items are returned in perfect, unused condition - meaning showing no signs of wear and tear from use or washing, etc. Please ensure that all hair is removed and items remain clean. All tags must be attached in their original manner and items returned in their original packaging. In a nutshell, returned items must be in suitable condition for resale. The Winged Wolf reserves the right to make the final decision as to the condition of returned items. Please note: our terms & conditions are applicable.

All shipping costs are the responsibility of the customer, including the return shipping of the unwanted item(s) as well as any new item’s shipping fee if exchanging.

We highly recommend when shipping your item back to us you get a tracking number or use delivery confirmation to track your parcel. The Winged Wolf is not responsible for the loss of exchanges or returns.

Credit for returned items will usually appear on your next credit card statement dependent on the timing. You may need to allow two billing cycles.

You will be informed by email notification once your return has been processed.

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